Delivery
I carry a large range of unique hand crafted items and your order is usually dispatched within 24 hours. Through the Royal Mail network I can deliver your order to any address worldwide.
I shall attempt to deliver the goods to the address you specify for delivery, or to the address you supply with your account. You are responsible for making arrangements to receive the goods and if the goods are held at the post office or other delivery company's depot because no one was available when the goods were delivered then it is your responsibility to swiftly collect the goods. It is important that the addresses supplied by you are accurate.
Proof of postage is obtained for our mutual peace of mind. Please note your card will be charged for the full value of your order on authorisation. On acceptance of your order your goods will then be despatched as soon as possible, usually the next working day. Whenever possible I use recycled packaging in order to help protect our environment. All items are posted 1st Class but delivery times may vary subject to Royal Mail's processes.
Returns
I want you to be happy with your purchase. If you are not, for any reason whatsoever, I will refund you in full, as part of my 14 day no quibble money back guarantee. If the item you received is in perfect condition, but you have simply had a “change of heart”, I will refund the goods value 100%, but retain the original post and packing fee that you would have been debited.
This does not apply to items personalised, special orders or bespoke or that you have unsealed; items such as earrings and body jewellery that by reason of their nature cannot be returned . (Earrings & body jewellery are covered under the Sale of Goods Act 1979, as amended in 1994.)
To cancel or return an item please email me chris@kiamyka.co.uk within seven days of delivery of your item, quoting your order number.
You must take reasonable care of the item and must not use them. Items may be returned via Royal Mail, ( Via Special Delivery or Recorded Signed for ) - please retain proof of postage. This cost should be met by yourself and sent to the address below.
Kiamyka
Ivy Mount
Fish Dam Lane
Monk Bretton
BARNSLEY S71 2PX
Shipping & Returns |
